Contact
Request a demo, a pilot, or security and compliance documentation. We typically respond within one business day.
Azuro Software, 6 Rue d'Armaillé, 75017 Paris
Target response times for inbound requests. Actual SLAs are defined in your support agreement.
| Channel | First response (business days) | Notes |
|---|---|---|
| Sales / pilot | 1 day | Monday–Friday, US/EU friendly coverage. |
| Security reports | 72 hours ack. | Use [email protected]; encrypt if sensitive. |
| Business / Enterprise support | Per contract | Priority queue; named CSM on Enterprise. |